Frequently Asked Questions
We’ve put together a set of universal guidelines that we believe every community member and moderators can benefit from adopting.
Our goal is to ensure that these set of guidelines are easy to understand and widely applicable to the FuelCellsWorks community. It’s not meant to be comprehensive, rather focusing on the most commonly shared principles we believe are critical for setting a foundation in a community to enable it to thrive.
Our site covers news and developments in the Fuel Cells, Hydrogen, and Alternative Energy arenas. While tangents are inevitable at times, keep it relevant and focused to these areas when discussing a piece on the site.
Keep it civil aka don’t be a jerk
We’re going to get into the thick of a lot of heated discussions and that’s okay. These discussions often entail topics that we all personally care a lot about and will passionately defend. But in order for discussions to thrive here, we need to remember to criticize ideas, not people.
So, remember to avoid:
- ad hominem attacks
- Responding to a post’s tone instead of its actual content.
- knee-jerk contradiction
Comments that we find to be hateful, inflammatory, or harassing may be removed. If you don’t have something nice to say about another user, don’t say it. Treat others the way you’d like to be treated.
Strive to add value to every interaction and discussion
There are a lot of discussions that happen every day on our site. Before joining in a discussion, browse through some of the most recent and active discussions happening in the community, especially if you’re new there.
If you are not sure your post adds to the conversation, think over what you want to say and try again later.
Keep it tidy
Help make moderators’ lives easier by taking a moment to ensure that what you’re about to post is in the right place. That means:
- don’t post off-topic comments or discussions: check the our appropriate discussions
- don’t cross-post the same thing multiple times
- check if another active discussion on your topic has already been posted
If you see something, say something
Moderators are at the forefront of combatting spam, mediating disputes and enforcing community guidelines and, so are you.
If you see an issue, contact the moderators if possible or flag any comments for review. If you believe someone has violated the Basic Rules, report it to us and Disqus by flagging the user’s profile.
Still wondering what to do?
Be sure your topic matches the general theme of the site. Not sure if you’re posting to the right post? Check our About page, or recently-added discussions to get an idea of what subjects are appropriate.
A discussion or comment that contains only a link to your blog, a product, or your article on another site will almost always be removed.
Choose Your (Curse) Words Wisely
Comments that contain profanity are automatically held for moderator review before being posted. Depending on the context of the comment, it may be removed. Profanity used to insult, antagonize, or inflame will always be removed.
Don’t Be a Jerk
Personal attacks and harassment will not be tolerated. Sexist, racist, misogynist, homophobic, and broad, offensive generalizations about groups of people are simply not allowed. Comments or discussions written intentionally to provoke will also be removed.
Don’t Copy and Paste
If you didn’t write it, or haven’t properly cited the article you’re quoting, don’t post it.
We currently only support English discussions on our site. Non-English comments and discussions may be removed.
Most importantly of all, enjoy yourself and the discussions!
The FuelCellsWorks Team